Refund Policy

We at KnowLedgeisPower thank you for dining with us and hope you enjoyed the exceptional taste of our handcrafted pizzas. In our commitment to ensuring satisfaction, we offer a comprehensive Refund Policy for orders placed on knowledgeispower.sbs or made over the phone at +39 06 486549. Please review the details below concerning refunds and returns.

Cancellation Policy

If you wish to cancel your order, please call us immediately at +39 06 486549. Orders can only be canceled before they have gone into preparation. Once preparation has begun, the order cannot be canceled.

Refund Eligibility

You are eligible for a refund in the following scenarios:

• If your order has not been prepared yet and cancellation is made.
• If there was a mistake with your order, such as missing items or incorrect products delivered.
• If the products received were not up to our usual standards of freshness or quality.

Quality Concerns

At KnowLedgeisPower, we take pride in the quality of our ingredients and the satisfaction of our customers. If you believe the food you received does not meet our high standards, please contact us within 2 hours of receiving your order. Provide us with a description of the issue, and if possible, a photo. Our team will assess your claim and, if valid, offer a refund or replacement.

Refund Process

To initiate a refund, please contact us via our phone number +39 06 486549 or through the contact form on our website. Refunds are processed back to the original method of payment within 7 to 10 working days, subject to confirmation of the claim's validity.

Non-Refundable Items

Note that certain items such as custom orders or gift cards are considered final sale and are non-refundable unless there is a quality concern or incorrect item delivered.

Contact Information

For any inquiries or assistance with the refund process, please do not hesitate to reach out to us:
Phone: +39 06 486549
Address: Pizzeria Bella Napoli, Via Vittorio Emanuele 152, 00184, Rome
Website: knowledgeispower.sbs

Changes to Refund Policy

KnowLedgeisPower reserves the right to modify this Refund Policy at any time without prior notice. We encourage you to review the policy frequently to stay updated on our terms. This policy was last updated on January 1, 2023.